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Terms of Service

Last updated: September 2026

1. Service Scope

usebankcsv.co.uk provides automated document-to-spreadsheet extraction services for bank statements. Files are processed ephemerally in RAM and are not permanently archived.

2. Digital Content & Cancellation Rights

In accordance with the UK Consumer Contracts Regulations 2013, by purchasing a Single Unlock, Day Pass, or Credit Bundle, you expressly consent to immediate supply of the digital service and acknowledge that your statutory 14-day right of cancellation is waived once statement processing begins.

3. Refund Policy

If our software fails to extract readable transactions from a supported UK bank statement format, or if technical errors prevent your download, contact support@usebankcsv.co.uk for a full refund or credit re-issue.

4. User Verification & Disclaimer

While our vision models achieve high extraction accuracy, automated transcription may occasionally require manual checking. You are responsible for reviewing extracted figures prior to filing returns with HMRC or entering entries into accounting software.